Logo SmileCraft

Privacy Policy for SmileCraft

Last updated: August 06, 2024

Welcome to SmileCraft Health LTD. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website smilecraft.uk and the SmileCraft mobile application.

1. Information We Collect

1.1. Personal Information

We collect personal information that you provide directly to us, such as your name, email address, phone number, and any other information you provide through our platform, whether on the website or via the mobile app.

1.2. Automatically Collected Information

We automatically collect information about your device and usage of our website and mobile app, including your IP address, device type, operating system, browser information, the pages you visit, and the date and time of your visit. This information is used to improve our service and analyze its effectiveness.

1.3. App-Specific Information

When using our mobile app, we may collect data on how you use the app, including the frequency and duration of use, as well as other interactions with the app.

2. Use of Information

We use the collected information for the following purposes:

  • To provide and improve our website and mobile app.
  • To process your requests and provide support.
  • To send you updates, newsletters, and other communications related to our services.
  • To analyze and enhance our operations and user experience.

3. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

  • Service Providers: We may share your information with third parties who assist us in operating and maintaining our website and mobile app, provided that these third parties agree to maintain the confidentiality and security of your information.
  • Legal Requirements: We may disclose your information if required by law or in response to requests from law enforcement authorities.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We use modern security technologies and practices to ensure the protection of your data.

5. User Rights

In accordance with applicable law, you may have the following rights:

  • Access: The right to request access to the personal data we hold about you.
  • Correction: The right to request correction of any inaccurate or incomplete data.
  • Deletion: The right to request the deletion of your data when it is no longer needed for the purposes for which it was collected.
  • Restriction: The right to request restriction of processing of your data in certain situations.

6. Privacy Policy for iOS Mobile App

If you use our mobile app on iOS, please note the following additional points:

  • Use of SDKs and Libraries: We may use third-party SDKs and libraries to enhance the app’s functionality, which may collect information about your device and app usage.
  • App Permissions: Our app may request access to certain features of your device, such as the camera or location. You can manage these permissions through your device settings.

7. Privacy Policy for Website

If you use our website, please note the following points:

  • Cookies: We use cookies to enhance your experience on our site. You can manage cookies through your browser settings.
  • Analytics: We use analytics tools to collect data about visits to our site and interactions with it.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Policy on our website or through in-app notifications. Your continued use of our services after such changes will constitute your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: